How to Fix Fitbit Versa 2 or 3 Not Receiving Notifications

Your Fitbit Versa and your Android device, if paired and connected successfully, should work as a single unit, and notifications are often sent from the phone to the tracker within a fraction of a second. However, sometimes things do not go as planned and some Fitbit Versa users have complained that they are not receiving notifications from the phone.

In this article, I’ll walk you through how to troubleshoot your Fitbit Versa that isn’t receiving notifications from your Android phone. We will analyze all possibilities and eliminate them until we can fix the problem. As long as your Fitbit Versa shows no signs of physical or liquid damage, this type of issue can be resolved. So keep reading because this article can help you.

How to receive notifications by phone

If your watch isn’t showing notifications, there is a problem. Let’s look at some common factors to this problem. Notification of synchronization delays. Sometimes this prevents these from appearing. And you will receive notifications if your device is unlocked.

Some text notifications disappear from the watch when displayed on the phone. It is an immutable behavior of the device. If notifications don’t stay on your watch screen for long, you can do the following:

Step 1: Keep both devices closer

You need to make sure that your phone and the Fitbit watch are within 30 feet of each other.

Step 2: Check the Bluetooth connection

Then make sure you have activated the bluetooth connection on the phone

Step 3: Check your notification settings

Here, make sure you’ve turned on notifications from your phone settings and the Fitbit app.

Step 4: Turn off airplane mode

Check the airplane mode on your phone and watch. Also check “Sleep mode” if available. If these features are enabled, you cannot receive notifications. Therefore, you should turn off these features.

Follow these steps to complete step 4:

  • There is a side button on the Charge and Inspire models. Take that. Then find the control menu.
  • On Fitbit smartwatches, swipe the screen and go to the “Quick settings” options.

Step 5: Turn off focus mode

And, if you notice that notifications don’t appear just during exercise, go to Settings, then Quiet Mode. There you will see “Focus Mode“. Turn off the mode to resolve this issue.

Step 6: Run the app in the background

Make sure the Fitbit app is running in the background on your phone.

Step 7: Turn off the battery saver

Turn off battery saver mode on the phone you’re using to pair it with the Fitbit watch. Additionally, battery optimization mode should not be enabled for the app.

Settings for Android users

Now here’s what to do if your Fitbit Versa isn’t receiving notifications from your Android phone …

  • Make sure your Fitbit Versa is within 6 meters of your Android.
  • Restart your phone and your Fitbit Versa.
  • Check if your phone is connected to other bluetooth devices.
  • Make sure your phone’s bluetooth is stable.
  • Make sure Do Not Disturb (DND) is not turned on.
  • Restart the Fitbit app.
  • Reset your phone’s network settings.
  • Reinstall the Fitbit app.
  • Reset your Fitbit Versa to factory settings.

The connection between your Fitbit Versa and your Android phone revolves around a stable Bluetooth connection, and while this technology has evolved considerably since its first use on cellphones, range remains its weakness. So make sure your tracker is within 20ft of your phone for better connection.

Settings for iPhone users

If you are an Apple iPhone user, you should check out these notifications below. Because Apple devices come with tons of notification settings. But it is very possible to lose some.

Step 1: Allow notifications

First, go to the Settings option and then tap on Notifications. After that, select Messages and then turn on the “Allow notifications” option.

Step 2: check the box

In this step, check the Notification Center and then the Lock Screen option and the Banner option.

Step 3: Change the preview settings

Here, change the previews setting to “Always”. Or you can select the “When unlocked” option.

Step 4: Banner style

Now go to the Banner Style option. Set it to “Persistent”. Remember that the default value for this function is temporary.

Step 5: Repeat the process

Once you’ve done that, repeat the process for the apps you want to receive notifications for on the Fitbit watch, like Fitbit, Phone, Calendar, etc.

Step 6: Confirm the sharing system

In the final step, you must confirm that “Sharing toast notifications” is enabled. Follow these steps to do this:

  • Access your phone’s Bluetooth settings
  • Tab on your Fitbit
  • Access system notifications


Notifications can be overwhelming and very important to some professionals. Missing an important notice about a business meeting can result in big losses. You can follow the methods above to verify that the Fitbit Versa 2 or 3 is not receiving notifications. But if none of the above methods work, it is a good idea to restart your Fitbit and reset the watch.

Why does it not vibrate while receiving a text?

If you see the Bluetooth connection of both devices working well, then the watch will vibrate when you receive a call. But if it doesn’t vibrate, then you have to check the app permission on your phone. Go to “Settings”, then “Notification”. Tap Fitbit. Turn all the notifications all to solve this problem.

Why is my Fitbit versa 2 not giving me notifications?

Ensure your phone is within 30 feet of your Fitbit device and notifications are turned on. If your phone is unlocked, your Fitbit won’t show the notification. Do Not Disturb/Sleep Mode must be off on both your Fitbit and your phone. … Turn Bluetooth off and on through your phone’s settings.

How do I reset my Fitbit sense?

Restart Sense

To restart your watch, press and hold the button for 10 seconds until you see the Fitbit logo on the screen, and then release the button. Restarting your watch doesn’t delete any data.

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